I used to be fortunate plenty of to be on board American Airways Flight #32 (LAX – JFK) on labor working day….my spouse And that i had been seated independently…we experienced a Demise within the relatives and were likely to nyc for the funeral…….
Wanting to modify a reservation date for the last 3 times/evenings. Each agent We now have gotten has possibly transferred us outside of our simply call building A further hours wait around or has hung up on our phone.
Inspite of what happened on this event, we hope you'll go on to pick out American Airways on your vacation requirements. We are going to work hard to make sure that you get the service you hope and have earned.
Flight from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The primary flight still left 45 minutes late building us pass up our connecting flight to Harrisburg, Pa. Advised the subsequent flight can be at midnight so we wait around right until then (I'm with my disabled eighty four 12 months outdated mom) At midnight we are explained to the flight was cancelled, there have been no lodges available and the following flight was 12 the next day.
When we boarded flight 556 in monte go bay today we were the main people inside our part with the cabin and we seen a backpack tucked at the rear of row eight without man or woman any place that it belonged to . We pointed it out to a man having an AA uniform who gave the impression to be a passenger and he was quite impolite saying it belongs to an AA employee and obviously I need to have never been on this kind of plane prior to. My partner and I experience quite not comfortable with this kind of response from 1 of the employees!!
I had been on hold with reservations quite a few periods for extremely extended periods of time. 1 AA reservations and a single agent informed me it will Charge me an extra $189.00 to fly out up coming morning then mentioned that flights had been booked up coming working day.
After i arrived in Newark, AA informed me the ticket agent experienced failed to “scan” my bag, and as a result, even at seven:00 p.m., they may not set up for my bag to have on An additional flight to Newark that night.
I made an effort to make reservations for a close-by lodge by your Airline Lodging services just to master that there have been no vacant rooms obtainable. I was left to hitch the rest of the displaced passengers to snooze inside the airport terminal on a cot by using a blanket and pillow. I'm appalled that within the 21st Century, I needed to expertise this amount of humiliation.
It might be a glitch for you nevertheless it means that I've to face in an extended line and that is pretty unpleasant having a knee cap that has been broken.
Consumers may also American Airways buyer service with the e mail shown below: . We received an automated response inside of a couple of minutes, even so the correspondence did not address our query.
I am standing at American Airways counter in McAllen, Tx waiting for a hotel voucher three hrs after landing from Flight 5783 that was redirected due to terrible climate more than Queretaro.
reserving reference MKFCFC I'm addressing this letter to you to precise my dissatisfaction regarding your services with regard to the flights referred to previously mentioned.
The flight crew automatixallu built me Check out my bag While thier were being a number of open overhead bins. See attached flight information. It might be informative post wonderful should they crew did bot observed it wasnt thier fault and dont blame them.
My partner and i had a flight leaving Richmond Virginia by using a ultimate desired destination of Seattle Washington. We've been acquainted with flying and experienced flown other airlines earlier that week gonna and from several Places. We had all our data and went to utilize the American Airlines kiosk to print our boarding passes. The kiosk didnt check with if those people who are flying are army staff so we started out about and waited in line to speak to some consultant on the counter. After we have been up in the counter we instructed a Woman guiding the counter that my spouse is in the military services and we had two baggage to examine in. Thats whenever we have been informed that our bags in which about weight and It could be 250$ extra. We asked for to the Girl to show us wherever the offer pricing is penned. She was not able to provide that data and went on to inform us we could glimpse it up ourselves. My spouse that's enlisted inside the U.S. Coast Guard has never had to pay more or any quantity for baggage, on orders or personalized. My spouse gave her the 250$ and that is once the agent we have been speaking with soon grew to become pretty impolite and threatened to cancel our complete flight.